—About JGB Restoration | Santa Ana, CA
JGB Restoration is a full-service water and fire damage restoration company based in Santa Ana, California, serving homeowners and property managers throughout Orange County. When a pipe bursts at 2 a.m. or a fire leaves smoke throughout the house, you get a real team that answers, shows up, and handles the insurance side start to finish.
What Orange County Says About Us
How We Work
Restoration is not a warehouse job. Our crews walk into homes on the worst day a family has had that year, and how we show up matters as much as the equipment we bring. We assign one point of contact per job so you are never re-explaining your situation, and we keep you informed from the first assessment through the last repair. We would rather tell you a claim is not worth filing and keep your trust than push work you do not need.
Exceptional Customer Service
The process is easy and seamless. We focus on you, our customer, to ensure you’re being communicated with, as well as being able to share your thoughts and feelings.
Excellent Communication
You will be assigned a single point of contact. We’ll answer every question you have. We want you to make an informed decision about everything, from start to finish.
Quick Solutions
Resolving your issues, quickly, is extremely important to us. We do our best to work directly with your insurance company to expedite the restoration of your home.
What Drives Us
Mission:
To take the panic out of property damage for Orange County homeowners by answering every call, responding fast, and handling the claim from first assessment to final repair.
Vision:
To be the restoration company Orange County calls first, known for insurance expertise, honest guidance, and a response no local competitor can match.
Our Values
Straight answers
We tell you whether to file, whether it beats your deductible, and what it will actually take. No upsell.
Always on
We are open 24/7, 365 days a year. A live person answers every call, because emergencies do not keep business hours.
Insurance fluency
A 15-year insurance background means we speak the adjuster’s language and fight for the coverage you are owed.
Locally owned
We live and work here. Our business comes from referrals, not vendor programs, so our loyalty is to the homeowner, not an insurer’s panel.
Our Story
JGB Restoration was founded in 2017 on a simple idea: when disaster hits your home, you should not have to fight your restoration company and your insurance company at the same time.
Our founder, Chris Langman, spent 15 years as an insurance agent before moving into restoration, including four years as director of marketing for a Southern California restoration company.
He saw the same thing over and over. Homeowners in crisis were handed a bill and a runaround instead of clear answers. So he built the company he wished those families had been able to call.
That insurance background is still what sets us apart. We read your policy the way an adjuster does, break down complex multi-coverage claims, and tell you the truth about whether filing even makes sense for your situation. We are never the cheapest and never the most expensive. What you get is a straight answer and a team that treats your home like the emergency it is.
Since 2017 we have grown into one of the widest-reaching independent restoration teams in the area, covering a service radius most local competitors cannot match, while staying locally owned and referral-driven. No vendor programs, no call-center handoffs. Just our people, answering your call any hour of the day.
What We Do
We handle the emergencies that cannot wait, and we manage the claim while we do it.
Burst pipes, flooding, toilet backups, and ceiling leaks. Fast water extraction, drying, and full repair, with the claim handled for you.
Soot removal, odor control, contents cleaning, and reconstruction after a fire, from the first emergency call through rebuild.
Category 3 black-water cleanup and disinfection done safely, protecting your family and your property.
Chris Langman Founder & CEO
Chris spent 15 years as an insurance agent and four years leading marketing for a Southern California restoration company before founding JGB Restoration in 2017. That dual background, claims plus restoration, is the reason JGB Restoration can break down complex multi-coverage claims and guide homeowners through decisions most contractors will not explain. He built JGB to be the company he wished his clients could call during a crisis.
—A Note From Our Founder
